Last Updated: 06/11/2025
Welcome to Living Legacy Investments, LLC’s digital home at go.joemata.com, brought to you by NEXA Lending LLC. Your privacy is our priority. Please review this Privacy Policy to understand how we collect, use, and protect your personal information — in accordance with regulations like the GLBA, CCPA, and other applicable laws. Your trust matters, and we're committed to protecting it.
1. Information We Collect
We only collect the personal information necessary to serve you effectively:
Contact Information: Name, email address, phone number, and mailing address.
Financial Information: Loan application details including income, employment, credit score, and Social Security Number (when applicable).
Interaction Data: Records of your communication and activity with us.
Technical Information: IP address, browser type, and site usage stats. We use cookies and tracking tools to enhance your experience (see Section 7).
2. How We Use Your Information
We use your data responsibly for:
Providing Services: To process applications, verify identity, and deliver financial services.
Customer Support: To communicate with you and respond to your inquiries.
Legal Compliance: To meet regulatory and legal obligations.
Website Optimization: To improve site functionality and personalize user experience.
3. Information Sharing Practices
Your data is never sold. We may share information only with:
Service Providers: Trusted third parties who assist in operations under strict privacy agreements.
Affiliates: As permitted by law and only when necessary.
Legal Authorities: When required to comply with legal obligations.
Business Transfers: If ownership changes, your data will remain protected.
Joint Marketing: Occasionally, we may partner with affiliates for marketing purposes — never selling your data.
4. Your Privacy Rights
You have control over your personal data:
Access & Update: Request to view, correct, or delete your information.
Marketing Preferences: Opt out of marketing communications at any time (see Section 12).
California Residents: You have specific rights under the CCPA — including access, deletion, and opt-out rights — with no discrimination.
Other States: We also respect data privacy laws in Colorado, Virginia, Connecticut, Utah, and others.
Do Not Track: Our website does not currently respond to Do Not Track signals.
5. Data Security & Retention
We protect your data through:
Security Measures: Encryption, secure servers, and access controls.
Retention Policy: We retain data only as long as necessary to fulfill services, meet legal obligations, and maintain records.
6. Cookies and Tracking
Cookies enhance your browsing experience. You may disable cookies through your browser settings, but some site features may be affected.
7. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is collected in error, please notify us for prompt removal.
8. External Links
This site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal data.
9. Policy Updates
We may update this policy as practices or laws evolve. Refer to the "Last Updated" date at the top for the most current version.
10. GLBA Privacy Notice
Our GLBA Privacy Notice provides detailed information about how we manage financial data. In case of conflict, the GLBA notice takes precedence over this Privacy Policy.
11. Contact Us
For privacy-related questions or concerns, please contact us:
The Loan HEROES
5559 S Sossaman Rd Bldg1-101 Mesa, AZ 85212
863-595-5303